Here at Oâ€™Brien Mitsubishi of Normal, weâ€™re committed to serving our community no matter what. We know that your Mitsubishi vehicle still needs service and maintenance during these difficult times, so weâ€™ve updated our current service processes so you can get the Mitsubishi service you need while still staying safe.
1. Drop Off Your Vehicle
Even though we’re updating our service procedures, we still offer the same practices as before. Simply call or go online to schedule a service appointment for your new Mitsubishi vehicle. Then, drive your vehicle to our Mitsubishi service center and our team will take a look at it. We follow social distancing and sanitation guidelines, so you can take your vehicle back home without any concerns.
2. No Contact Drop-Off
For drivers who want a little extra protection, we’ve developed our no contact service option. First, call or go online to schedule your service appointment. Make sure that you are descriptive about your issues so that our service team knows exactly what you need.
Then, drive your vehicle to our service drive-up when itâ€™s time for your appointment. Fill out the drop-off form and leave your keys and the form in our after-hours key box. Our service team will promptly get to work on your vehicle and call to confirm any updates or changes to your service appointment. When your vehicle is ready to be picked up, simply head to our service center to collect your vehicle.
3. Valet Service
We’re ready to go the extra mile with our service offerings by picking up and returning your vehicle to your home or place of business. Just call to confirm the details with our team and weâ€™ll schedule a time for pick-up and drop-off. We’ll even sanitize and deep clean your vehicle once we’re finished to better ensure your health and safety.
To learn more about our service offerings or sanitation procedures, reach out to Oâ€™Brien Mitsubishi of Normal today. We’re here to serve you!