Meet Our Staff
Digital Marketing Director
Human Resources Director
Used Car Director
Brandon Kessinger is the service director for O’Brien Hyundai and O’Brien Mitsubishi. Brandon has worked at O’Brien Hyundai for about 16 years and got his Associates in Automotive Technology from University Technical Institute. Brandon is one of the most skilled technicians in the industry and we are lucky to have his insight and leadership at our service departments! We all love his sense of humor and welcoming personality, as well. “I like to help customers take care of their vehicles and make their ownership experience both simple and enjoyable,” Brandon said. From Bloomington-Normal, Brandon enjoys spending time with his family and their Pitbull named Rosco. In his free time, he likes to participate in stock car racing, fishing, and visiting theme parks like Six Flags and the Wisconsin Dells. Brandon is always open to trying new foods and can give excellent recommendations for local sushi spots! Thank you, Brandon, for all you do! We’re glad you’re a part of the O’Brien Team family.
Community Relations Director
Assistant Service Manager
Service Advisor Assistant
Master Elite Technician
We are very excited to celebrate Rich’s 30th work anniversary with O’Brien Mitsubishi! Rich has actually worked here since we first opened, thirty years ago. His professional job title is “Elite Master Technician” and he deserves it! "I'm proud of Rich and his accomplishments while being part of our organization. I'm also proud of our entire team that works together and encourages people to be loyal to our company. Without a culture like the one we have, we wouldn't have great stories like Rich Utter's. Congratulations Rich and thank you!” said Ryan Gremore, President and General Manager of the O’Brien Auto Team. We had a delicious potluck for lunch this afternoon for Rich with great food and cake. Living right here in Bloomington, Rich can be seen riding around the streets on his dark cherry Harley Davidson. He is a huge fan of Harleys, and the one he rides now is the fourth one he has owned over the years. When he isn’t working in the Service Department, Rich is hanging out with friends, playing golf, and working on his motorcycles. Rich has two wonderful daughters, Jessica and Shelby, and is a big Chicago Bears fan. Thanks for thirty years of fun, Rich! We’re glad you’re a part of the O’Brien Mitsubishi family.
Chris has been a Technician in the Service Department for 25 years and has certainly reached expert status! Along with his wealth of knowledge, Chris adds to the well-established culture of O’Brien Mitsubishi with his fun and easy going personality. “I enjoy what I do and I think our Service Department stands out from other places because the technicians here collectively have over 100 years of experience,” Chris said. “It’s nice that we don’t run into many problems with Mitsubishis because of their high quality,” he added. From McLean, Ill., Chris and his wife Barb have three kids and eight grandchildren. In his free time he enjoys hunting, going to the shooting range, fishing, camping, and off-roading in his Jeep. Chris is also a big time carnivore; he loves eating steak, lobster, shrimp and much more! Thank you, Chris, for all of your hard work! We love having you around and we’re happy you’re a part of the O’Brien Mitsubishi family.
John has been an amazing Technician for the O’Brien Mitsubishi Service Department for 21 years. We can rely on him to do great work and we always appreciate his presence around the dealership. From McLean, Ill., John loves to spend time with his two children, Rachel and Anthony as well as his two grandchildren, Carmen and Erica. He also has a cat named Bonnie. In his free time, John enjoys completing home improvement projects and watching his favorite sports teams, the Cubs, Bears, and the Bulls. “My favorite part of the job here in the Service Department is the satisfaction of taking care of our customers,” John said. Thank you, John, for all of your hard work over the years! We’re glad you’re a part of the O’Brien Mitsubishi family.
Ed Parker is a shuttle driver for O’Brien Mitsubishi. Ed has been with us for about two years and we appreciate everything he does around the dealership! “The best part of my job is that I get to talk to customers. Providing transportation while they get their vehicle serviced is a huge convenience and makes their lives easier,” Ed said. From Ellsworth, Ill., Ed enjoys spending time with his wife, Connie, and his adult children, Kristy and Cody. In his free time, he likes to golf and play cards. Ed is a big fan of the Chicago Bears and the St. Louis Cardinals. You can often find him jamming out to oldies rock ‘n’ roll. Thank you, Ed, for all that you do! We’re glad you’re a part of the O’Brien Mitsubishi family.
Parts & Accessories
Assistant Parts Manager
Customer Care Center
Annette has been our Warranty Clerk for about a year and a half! Holding down the front office with the rest of the wonderful ladies, Annette is the shining face you see when paying for your vehicle’s service work. Her favorite part about working at O’Brien Mitsubishi is the people she works with and the customer service aspect of her job. Annette enjoys spending time outdoors, walking, camping, and taking care of her three pets. She has a dog named Sugar who is very sweet and well behaved. She also has two cats named Princess and Callie who are very friendly. Going out to eat in the Bloomington-Normal community is certainly ripe with a wide variety of choices. The shrimp fried rice from Grand Café in downtown Bloomington is one of Annette’s all-time favorite foods. Thank you for all of your hard work, Annette! We’re happy you’re a part of the O’Brien Mitsubishi family.
License & Title
Jen has been working for O’Brien Mitsubishi for about four years as a biller and she is very essential to the functioning of the business. We enjoy her fun personality around the office! “I like to take on new challenges and there is a lot of work to be done, but every day is different. I like numbers and contracts and forms, but I also enjoy seeing customers happy with their investment, so it’s neat to see both sides of the business,” Jen said. Originally from Detroit, Jen moved to Bloomington-Normal several years ago for graduate school at Illinois State University where she studied financial education and counseling. In her free time, Jen enjoys participating in Tough Mudder endurance events, which entails navigating through 10 to 13 miles of obstacle courses and more. She also rides motorcycles and likes to watch movies. Her favorite sports teams are the Detroit Lions, Detroit Tigers, Detroit Red Wings, and the St. Louis Blues. Thank you, Jen, for all you do! We’re glad you’re a part of the O’Brien Mitsubishi family.
Licenses and Titles
Digital Marketing Strategist
Digital Marketing Specialist
Detail Coordinator/Safety Manager
Detail Team Lead
Detail Team Lead
Customer Success Team
Customer Success Manager
Customer Success Representative
Customer Success Representative